Quality Policy

The aim of CENTIPLEX is to provide Software Development & Transformation services to satisfied and appreciating customers by: Providing timely, defect free software and related deliverables meeting customers’ requirements.

Devoting always to provide improved and effective quality services to customers using quality skills of our employees through continual improvement of our Quality Management System.

Quality Objectives To enhance the company's ability to consistently meet our customer's needs, by improving organizational and team effectiveness.

To realize our quality policy, daily improvements will be coupled with individual and team innovations in the following areas:

Continuous improvement and learning
Improvement and learning are regular part of CENTIPLEX’s daily work so that each employee seeks to eliminate problems at the source and identifies opportunities for improvement.

Customer Driven Quality
Quality is judged by the customer. The quality process must lead to services that contribute value and lead to customer delight.

Product Conformance & Deliverables
We strive for conformance of Products & Services to standards and Deliverables are made as per scheduled development plan.

Quality Product and services
CENTIPLEX’s quality process shall lead to products and services that contribute value, aim at zero defect and lead to customer delight.

Timely support to customer & Customer complaints reduction
We meet customer expectations by understanding the business needs of customers by

- Anticipating and working towards the future needs of customers.
- Constantly improving and preventing errors from occurring.